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Frequently Asked Questions Zipline

Are reservations required?

While reservations are not necessarily required, we highly recommend them since we have limited space on each tour and can not grantee we will have openings the day you walk i

Can I cancel my tour?

You may cancel your tour with a full refund up till 48 hours ahead of your scheduled tour time.

What days are you open?

We are open every day except Sunday, all through the year.

What time do you run tours?

We typically run tours and 9am and 1pm.

Where is your zipline course located?

While we begin our tour right at our main location in Wisconsin Dells, we then shuttle you out to our own private zipline course, situated on top a castellated mound about twenty five minutes north of the Dells area.  We

Do I have to be physically fit?

Our zipline course is built on top a castellated mound.  As such, we begin our tour by hiking up the hill.  You do not have to be physically fit, but being able to navigate steps, rocks, and the terrain found on our natural hiking trails is a must.

Is there a weight limit?

We have a weight limit of 250 lbs.

When should I arrive for my reservation?

We recommend you arrive ten minutes prior to your tour time. Guests not checked in within twenty minutes of their scheduled time will be considered a “no show.”

What should I wear?

Please wear comfortable, closed toed shoes for rock climbing and ziplining. For clothing, wear whatever you will be comfortable in for the duration of your adventure.

What if I’m afraid of heights?

Our course is especially designed to make a professional zip liner out of you! We ease you into zip lining on the first couple lines, and they get progressively longer and faster from there. However, if this is something you are worried about, please let your guide know and theycan show you some cool techniques for conquering the zipline.

Do I really get free pictures?

Your guide will have a camera along on your adventure and will give you digital copies of all the pictures after your trip. This is compliments of your guide: there is no additional charge for pictures, but your guides are happy to accept gratuities for their guiding and photography.

Can I bring a camera?

We do not allow cameras or phones on our zipline course, but you many bring them along for rock climbing and kayaking if you wish.